I am a commercially focussed digital leader at the forefront of change and transformation. I am a qualified marketeer with a degree in organisation behaviour and HR management with a proven track record of building high-performing teams through mentoring and coaching. I am results-driven with focus on strategically enhancing market penetration, driving customer experience & expansion, and translating corporate vision into executable plans.
I have been involved in the marketing and digital areas for the past 15 years holding senior positions within the financial services industry as well as heading up two digital agencies. I specialise in leading teams from a strategic level, bridging the gap between technological capabilities and client requirements, and supporting a wide range of clients both locally and in the UK.
Life altering tech event
My first computer – the Commodore 64.
Most interesting read of the year
"The FIVE dysfunctions of a team" by Patrick Lencioni.
Myers Briggs type
The Protagonist ENFJ
Generational leadership traits
Millennial Gen Y
Gen Y produces 29% of the UK workforce
Digitising the identity verification process: critical for business success
Even before the global pandemic, digital identity verification had already started to become an integral part of everyday life. Covid-19 has accelerated the need for businesses and Governments worldwide to rethink their approach and digitise their identity verification process to facilitate day-to-day interactions and offer an effective and efficient customer experience remotely - a component critical to future business success in a digital age.
2 March 2021
RegTech – What is it? Why now?
Lee Bosio, Managing Director of Vaiie, discusses the importance of businesses considering new and emerging technologies such as RegTech.
1 October 2020
Why businesses should be implementing a digital ID verification tool
With a significant number of individuals turning to digital spaces to conduct business and personal activity, companies need to be increasingly careful of assessing the real identity and intention of people presenting themselves online. That, coupled with an increase in identity fraud, is the reason why digital identity verification is currently spiking in demand and is a key consideration for the digital transformation strategies of many businesses.
3 May 2021
Digital ID verification – Debunking the myths around Regulatory Technology
Identity verification has always been a key focus for businesses that need to comply with KYC regulations and mitigate the risk of application fraud during in-person customer onboarding. For remote customer onboarding in the midst of the Covid-19 pandemic and the removal of face-to-face meetings and office interaction, financial institutions are hastily looking to digital identity verification to enable them to onboard customers remotely in a secure, efficient and compliant manner.
11 May 2021
Keeping up with compliance: The responsibility of onboarding and how RegTech can help
For any financial services operation, securing a new client is always a fantastic win. But the next step of actually onboarding that client can often feel the opposite. It is a time heavy process which you absolutely have to get right. Compliance to regulations is, of course, vital, but it is not always the easiest to achieve with teams and compliance managers often snowed under – resulting in a slower task then anybody wants.
1 June 2021
Regulatory Technology – forging a new future of customer onboarding
Covid-19 has forced businesses to speed up their automation strategies. It has even been said that automation will become key to surviving a possible Covid-19 recession. As we look to the future of financial services and navigating out of the pandemic, remote and automated client onboarding will be integral for any regulated business that wants to improve their customer experience, speed up compliance processes and reduce costs. However, what is critical in achieving true success with digital customer onboarding is balancing automation and usability with the ongoing and altering demands of the regulators.
9 June 2021
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