Next-level channel management and distribution
Outsourcing the production and distribution of large-quantity communications to us will save you time and money, and provide additional insights. Working with your client data, we create personalised finished documents ready for traditional mail or digital-first delivery via email, SMS or secure portals for a true omni-channel approach.
Consistency of message
In today’s industry, consumers are bombarded with information minute-by-minute. Organisations must be consistent with their message, tone and appearance across every channel.
Client communications, such as bills, statements, claims, policies documents and contracts, can operate in internal silos and suffer from efficiency flaws caused by legacy systems. Unfortunately, this leads to inconsistencies in branding and an unnecessary reliance on wider teams, such as IT, Marketing and Operations to distribute.
Our reporting and analysis methods make identifying individual receipt of communications easy and will help optimise your business practices.
Achieve an omni-channel experience.
Track, manage and report on each channel, easily.
Increase call to action time.
Reduce debtor’s time lapsed.
Offer your clients
their channel of choice
The way clients consume their communications is constantly changing, but print as a channel is still a popular choice for many and must be maintained and developed to deliver effectiveness.
An internal problem often arises when organisations try to cater to the shift of clients’ needs as well as increase the variety of channels they send communications via. It is normal, therefore, for organisations to acquire additional systems to cope with the demand, however, adopting systems that are designed to support only electronic delivery is simply less valuable than ones that can enable true multi-channel preference management.
Helping you stay compliant
An increasing challenge for many organisations is an ever-changing regulatory landscape and ensuring that your client’s data and your processes are always compliant. We work with you to ensure we optimise your workflow to a maximum standard and use business processes automation to ensure efficiency and consistency.
Discover how Vaiie can help you to transform and enhance your communications
We listen to your needs to help you to discover the art of the possible, using new technologies and digital processes.Contact us now