Digital Client Onboarding | Jersey & Guernsey

Configurable workflows

Configure workflows based on CDD requirements, teams or location.

Track client engagement and workflow steps
View workflow progress at each stage of the journey
Determine if a different workflow is required and change
without losing pre collected data

Customer outreach

A secure space to request company and customer due diligence.

Team view, read only access and approval options
Document upload, data capture and declarations
Engage end users directly or through intermediaries
Task manager and overdue reminders

Digital Identity Verification

An intuitive identity verification platform out of the box.

Mobile responsive, white label workflow
Selfie liveness check with dynamic number recall
Configurable document upload feature
Government approved functionality

Risk assessment

Configurable, dynamic country, industry and individual risk reporting.

Integrated country and industry risk scores and reports
Complete assessments based on your business criteria
Dynamic indicators to flag customer, country, service
or delivery risk

Global Reach

Screening

95%

false positive & noise reduction

6.3B+

individuals and 300M companies covered

93%

fuzzy matching duplication & entity resolution

Registry Integration

300+

registries

120m+

legal entities

100+

countries

Address Verification

38

independent data source countries

250+

countries to verify geolocation

4

separate layers of verification

Powerful time saving features

Reduce your compliance costs and time by up to 85%. Free up time to focus on cases that require manual review. Leverage the collected data on individuals and businesses across your organisation.

Ai Insights

Generate structural summaries, risk assessment overviews and more. With prioritised guidance from local regulation and your company policies. Personal client information remains within Onboard to uphold the highest security standards.

Profile Reuse

At the heart of Onboard is a powerful profile re-use engine that creates a single source of truth for your customer data. Boost efficiency by re-using verified information, documents, and CDD details, while avoiding duplication through smart profile linking and real-time validity alerts.

Key Events

Maintain an accurate and comprehensive record of client information and interactions with tiered access for larger teams, configurable approval options, full audit trail of key events and configurable role types.

Customisable Dashboards

Prioritise the data which matters to you most with customisable dashboards. Achieve complete transparency over every stage of your onboarding. Highlight overdue tasks or flag for review. Follow progress of customer requests via submissions alerts.

Serious Data Security

Take comfort that your data remains safe and encrypted at rest and in transit, hosted in European Microsoft Azure data centres. Managed with processes aligned with ISO270001.

Export & Integration

View and export easy-to-read documents at any time, instantly. Designed for business take on, risk committee approval and FATCA/CRS reporting. Maintain all underlying CDD obtained within Onboard or from third party tools.